After-Sales Service System
sending photos of loading, packing list to customer;
informing ETD & ETA;
confirming customs clearance documents with customer, remind to prepare customs document at discharge port.
Showing how the machine is up loaded, then the customer gets to know how to download it
We also provide unloading guidance documents
If buyer need no engineer to go there , we provide guidance files before running the machine . We also provide on-line service or videos instruction to help the customer install and operate the equipment successfully.
How do we deal with customer feedback?
